SL International Business

Open letter to / petition to Linden Lab and their investor’s…

No Big Brother for us, thank you!
http://unitedprotest.mine.nu/index.php?/pages/open_letter.html

Their “Big Brother” moves are hurting SL really bad, and quite frankly, their decision making has seemed to be lacking common sense about laws.
All their big brother moves, banning gambling etc. from Second Life is REALLY bad for business. I even know a few who were forced to close shop because of these things.

LL is not a shepherd, LL is not pope, SL is not a religion. We do not need your moral guidance. We do not need your sense of right and wrong. Most us do not live where you do. Please, oh please, wake up!

It’s true. It really is.

And yes, LL took new responsibilities without gains, only losses with their recent decision making.
As for banning gambling from search –> Do i need to remind that majority of SLers isn’t from States?
I know, i ain’t

(if you didn’t realize earlier, i did sign this one also)

[10:05]  Newbie Client: hello
[10:05]  Tyrian Camilo: Hi
[10:05]  Tyrian Camilo: How may i help?
[10:06]  Tyrian Camilo: (and it’s rude to just sent TP)
[10:06]  Newbie Client: i am trully sory
[10:06]  Newbie Client: i oppened an account at your bank with an ATM and i need to borrow some money but i didn’t put enough
[10:07]  Newbie Client: and  i dont have any more money
[10:07]  Tyrian Camilo: Uh? Now i don’t understand at all
[10:07]  Newbie Client: i oppened an acount at your bank
[10:07]  Newbie Client: with an ATM machine
[10:08]  Newbie Client: and i need some more money to put in the ATM to borrow a bigger amount of money
[10:08]  Newbie Client: do you understand?
[10:09]  Tyrian Camilo: You need to put money into ATM to borrow money?
[10:09]  Newbie Client: Mr. camilo?
[10:09]  Newbie Client: i paid the ATM to open an account
[10:09]  Newbie Client: then i can borrow money
[10:09]  Newbie Client: but i need some more money
[10:09]  Newbie Client: and Lynn Binder told me that you could lend me some
[10:10]  Tyrian Camilo: money borrowing isn’t automatic, and it’s not related to how much you’ve had in your account, rather manually given on person by person basis
[10:10]  Newbie Client: but could you lend me some?
[10:10]  Tyrian Camilo: no
[10:10]  Newbie Client: why?
[10:11]  Newbie Client: i want to oppen an account at your bank
[10:11]  Tyrian Camilo: then just pay the atm
[10:11]  Newbie Client: yes but i need more money

….
Go & Figure?

Don’t know what’s going on at LL, but this wednesday on their maintenance window, they did something horribly wrong and broke search 1½ days ago.
Read their blog posting.

Wtf are they doing? It’s only getting worse! Yesterday i heard people were unable to pay, see map or teleport etc. but later on i started to see other problems myself too: Avatars not loading, Friends list not loading, and now not even map is working!! IT’s funny to see my avatar without a single loaded attachment …

Group land list gives “Service Unavailable”, like so many other stuff too.
Something they did, went HORRIBLY wrong… and is this an attempt to take heat off the issue at hand?
Can’t they rollback to codebase pre-maintenance?

Don’t know, but this time they have screwed up real bad! It’s affecting businesses (again) all around!
And these kind of problems are far too regular, far far faaaaar too regular.

Ok, i know their work isn’t the easiest and they got tons and tons of stuff to manage and the explosive growth etc.
But then again, we are also talking basics, basic services of SL.
At the sametime as these problems happen they keep doing this kind of things, eyecandy.

Ok, it’s neat, i like it, looks cool, and not everyone can be working on fixing the bugs and enhancing performance… But really, SL is VERY sluggish already as it is with my system: Core 2 Duo E6300, 2Gb DDR 400, ATI Radeon 9600 PRO (My newer vid card died couple weeks back).
I would assume their priorities for development are:

• Reliability
• Availability
• Performance

Not:

• Eyecandy
• New cool features
• Performance
• Reliability
• Availability

Like it seems to be currently. However, we do like the new features but we also like our reliability & dependability as business owners!

Why almost everything LL does breaks something else? This is no fun, it’s causing huge grief and management issues!
Issues are just escalating and escalating!

Either LL’s operations are being sabotaged, or they have to really work hard on their quality assurance.

I would say now “Thanks, but no thanks!”, but do i have a choice? No. I do have to stand up on this problems, and just wait them out, and HOPE not to loose much money.

Yesterday was still OK, quite good sales day … But today these issues have started to make an BIG impact on sales.

Is Linden Lab going to cover for the lost business days? Doubtfull!
As it is, every time SL Doesn’t work properly i loose A LOT in many different costs… From which 800USD per  month is to Linden Lab.